With 10 years at PMC, she oversees client portfolio management, coordinating closely with the sales and operations teams to ensure seamless service delivery. Her responsibilities include salesforce recruitment and support, report management, and building long-term relationships with clients.

She drives value by:

• Developing strategies to address clients’ business needs and advising on profitable processes
• Scheduling regular client meetings to ensure satisfaction and loyalty
• Acting as the primary point of contact for complaints and escalation
• Supporting the sales team in up-selling and cross-selling services and products
• Ensuring adherence to contract terms by both clients and the company
• Monitoring competition to enhance client retention strategies
• Collaborating with internal teams to meet client expectations

Her leadership ensures strong client relationships, operational efficiency, and consistent delivery of PMC’s consulting and financial solutions.